Shaun Anderson
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Recent activity by Shaun Anderson-
I tend to look for employees that are confident but humble. There is a funny balance between self-confidence and hubris. One of our key managers a few years back had tremendous self-confidence and...
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So guys here's my closing thought for the day... and it been amazing If people love your products service and attitude the rest will fall into place Remeber #customerlove
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McDonald’s starts to clean up its image…with the help of its customers. McDonald’s is also in the middle of a turnaround—and listening to customer feedback has been key to some early wins. The com...
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Bill Macaitis CMO of the $2.8 billion communications tool company Slack The voice of the customer has never been stronger with the rise of social ” he explains. “Companies are increasingly underst...
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Create buzz with over-the-top customer service.You can also create some organic possibly even viral buzz for your brand bydelivering over-the-top customer serviceto one or more of your best custom...
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As marketers we are always in need of more resources and bandwidth to see the results we know are possible. Outsourcing your marketing plans to your customers can help you meet those goals. Arm th...
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Use customer reviews and testimonials as promotional material.One of the most powerful ways of showing off your customer service and improving the selling points of your brand according to the Inc...
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If you want people to share information about your company what information should you share? It depends on your product and marketing goals. But I’d start by thinking through what information you...
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It is also a nice idea when you are offering an incentive for a referral such as the gym example to think about getting say a local restaurant that is looking to get its name out there to partner ...
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So remember that if you want your customers to become your marketers above anything else the best thing you can dois to build a really great product andoffer a really great service. People want to...