Shaun Anderson
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Recent activity by Shaun Anderson-
Recently i went to a new restaurant that had quite a bit of hype.... and as it happened i ran into a friend who i had met at the gym and he was sitting with some other influential guys and he came...
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But lets take a step back and understand that customer centred is what will get those customers to become our best marketers... reserach says that a word-of-mouth referral is at least twice as pow...
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Sometimes i think the pressure of selling and landing new business leads us to become more concerned about what we have to sell and who and how to sell it?? and less focused on what the customers ...
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What business problems do your customers face? What are their opportunities? What are they trying to accomplish? What is the environment in which they operate? These key questions should underpin ...
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I dont know if its just me but the joy of LOVING your customers can be strained when youfeel you have over-delivered and bent over backwards and this is less than appreciated and there is a consta...
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A positive and optimistic outlook is vital when asking customers questions like WHY CHECKERS because the answers can be painful so ... chin up and use all the feedback as learnings no matter how p...
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What is CUSTOMER CENTRIC then?? Its the mindsert that we'repreoccupied with ourproducts ourmarketing oursales and OUR success. We’re preoccupied with ourselves. But now it’s time to look at everyt...
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Exactly what happened to IM PLEASED TO SEE YOU HAVE A GOOD DAY The other day i walked into a new popular restaurant without a booking. Really..... it was like i'd committed the ultimate sin How da...
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Digital tools and channels have dramatically transformed the way customers and buyers choose to purchase. Customers aremore empowered and more inclined to research online before reaching out to a ...
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However if your work product or service is less than exemplary then the reverse is also true. So it gets down to just how good you really are and just how hard you try to be customer orientated