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Articles

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  • What keeps you awake at night?

    Running a small business is a job for the bold and the brave… and those who don’t require a lot of sleep! The good news for those of you who lie awake counting sheep is that you are not alone. A ...

  • If it Can go Wrong, it Will

    I have recently had a birthday which ends in ‘0’. It’s quite a big deal when you hit a particular decade (I’m taking the 5th on which one) so I naturally decided to go out with a bang and have a ...

  • Mind the Gap!

      Performance management (PM) is usually seen as the domain of corporates, not small business. In a small company where the owner and staff usually work side by side, formal performance review...

  • Choosing the Right Company Structure

    You have the idea, you have the passion and the know-how, you may already be up and running but do you know the appropriate kind of business structure to suit your business and your pocket? Choos...

  • The Race for Survival

      A cautionary tale for small businesses… Did you know that 50% of cheetah hunts fail? Those are not good odds for an animal that is facing extinction. One would assume that the fastest land a...

  • Creativity - A Habit worth Nurturing

    A five-minute-a-day habit may save your business. “I just traded out of it”. This was the response to a question I asked an office furniture manufacturer when he shared his story about when his la...

  • "Oh Wow!"

    Does your team seek ways to create customer highlights?   I recently came across some old holiday photographs and found some of a family reunion at a game lodge in the Nambiti Private Game Reserve...

  • Sales for Non-Salespeople

      Without sales - many, profitable sales - your business is a hobby, not a business. Whether or not your business is a mom & pop stationery shop or a high-tech IT support business, good selling s...

  • What Customers Want

    I recently watched a re-run of the movie “What Women Want” starring Mel Gibson. It’s an excellent comedy, raising the ultimate unanswerable question. Every husband will testify to this. It seems ...

  • "The Importance of Being Earnest"

    I beg Oscar Wilde’s pardon for playing on the title of his farcical play! The title popped into my mind after receiving yet another dollop of indifferent service by an uninterested waitron. Sh...