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  • It's a Deal! - Contract of Employment Basics

    The Basic Conditions of Employment Act (BCEA), section 29 requires an employer to provide an employee with certain written terms of employment not later than the first day of commencement of emplo...

  • Should every business have a facebook business page?

      To have or not to have? Being an entrepreneur is a never ending list of things to do…is running a Facebook page really worth adding to the list? Why you should A business page on Facebook is your...

  • Customer relationship management software

    Customer relationship management (CRM) software can be a useful tool for small business owners, automating certain tasks so that less time is spent on them and efforts can be concentrated elsewhe...

  • The Marketing Plan

    The marketing plan has been designed to help you develop a marketing strategy that will work for your business and the product/service range you offer. Remember that you cannot be all things to eve...

  • Getting recognised: Build your brand

    Brand building for large companies is often about throwing their weight, and financial muscle, behind activities that raise awareness and understanding of the products and services.   Small comp...

  • Efficiency & Productivity

    There are really only two ways to improve your profit margin, either you must increase your price or reduce your costs. The former is always subject to the customer’s willingness to pay, especia...

  • Customer Segmentation Strategies

    The essence of customer segmentation is identifying different types of customer behaviors, needs and wants. This helps the small business to improve its product and service offerings and to devel...

  • How I became the perfect customer

    I have followed the Organic, Natural and Whole-Food Emporium from its early days when you ordered online and collected from a sparse house-come-office situated next to a garage in Bryanston. Debb...

  • "Oh Wow!"

    I recently had the good fortune to spend a weekend at a private game lodge “Springbok” in the Namitha Reserve for a family get-together. I hasten to add this is not one of the top price game lodge...

  • Adapt or Die. What is Business Model Innovation

    Business models have evolved a great deal over the past few years. Technology has enabled businesses to have a wider reach and compete globally. Making your business adaptable is one of the key w...