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  • Managing supplier contracts and SLAs

    The contracts and service level agreements (SLAs) that have been entered into between the small business and its suppliers provide a framework for the relationship between the parties. The contr...

  • Your business and crime

    According to a 2007 survey commissioned by the office of the Office of the Presidency, 54% of 446 small businesses surveyed had experienced an incident of crime in the previous year. The types of...

  • Filing 101

    “Files are like contracts. No one really needs them until there’s a problem!”   ― Cynthia Kyriazis An effective, easy to use filing system is essential for any business. Whether it is to keep (an...

  • Clear definitions, clear expectations

    They say it’s the most popular Creative Mornings talk of all time. Its title, like its message, is crystal clear: ....You, Pay Me.  In this talk, speaker Mike Monteiro provides designers with va...

  • Getting organised

    I am quite possibly the world’s best procrastinator when it comes to filing. My in-tray quickly becomes an in-desk and that’s in a world where so much is electronic.  As for my digital filing, we...

  • How to Write a Privacy Policy

    Various businesses may be regulated by industry regulatory bodies, which will extend the scope of a privacy policy. In addition, web-based businesses will need to consider the technical aspects o...

  • Losing your passion for your business

    Losing passion for your business? Try outsourcing. As a small business owner, it’s easy to lose your passion for your business when you spend more time worrying about money and less time on what ...

  • Making sense of POPI in your business

    Businesses acquire, store, use, process, distribute and destroy personal information on a daily basis, often in a rather cavalier manner. Since POPI was enacted in 2013, however, how a business c...

  • POPI, Privacy and Policy

    If you have been on the receiving end of those endless phone calls in the evening, offering insurance or “free holidays”; or if your email inbox is at least fifty percent spam; or if you have “wo...

  • The Race for Survival

      A cautionary tale for small businesses… Did you know that 50% of cheetah hunts fail? Those are not good odds for an animal that is facing extinction. One would assume that the fastest land a...